Join Our Team – Hire a Retail Associate Now – Cape Breton Eagles

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Position: Retail Associate

department: Eagles Landing, commercial operations

Reports to: Reception and store supervisor

POSITION SUMMARY:

This is not your typical 9-5 job.

Working for the Cape Breton Eagles is a lifestyle. During the season, times will change with respect to home game schedules. The Eagles Landing Retail Associate will assist customers while they shop, answer questions, and assist with day-to-day store operations. In this role, the Eagles Landing Retail Associate serves as a representative of the Eagles brand and plays a key role in the overall success of the store. The person in this role has exceptional customer service and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned as needed)

• Assist Eagles Landing buyers throughout their stay with us.

• Serve customers by developing a relationship, building customer trust, providing accurate information and assisting in product selection.

• Demonstrate product and inventory knowledge to ensure customer satisfaction.

• Maintain a clean and orderly work area and retail floor

• Carry out inventories, orders/receipts and ensure appropriate follow-up.

• Perform cash, credit and debit transactions.

• Perform proper shutdown procedures.

EXPERIENCE AND QUALIFICATIONS REQUIRED:

• Excellent customer service skills and exceptional attention to detail.

• Strong oral and written communication skills.

• Previous retail experience is an asset.

• Ability to maintain a positive attitude.

• A team player willing to get out of the comfort zone.

• Good organizational skills and ability to perform basic calculations as required.

Cape Breton is a vibrant and inclusive place to live, work and play. The Cape Breton Eagles strive to create a workforce that is inclusive, equitable and representative of our beautiful and unique community. We value unique perspectives, ideas and creativity that support a diverse, inclusive, respectful, collaborative and fun work environment. The Cape Breton Eagles organization is committed to building and supporting a diverse team.

To apply: Please send your resume to our Retail Supervisor, Brett Dickie, at brett.dickie@capebretoneagles.com

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